What We Collect and Why We Hold It
When you create an account, we collect your name, email address, and the mobile number linked to your bKash, Nagad, or Rocket wallet. This is required to verify your identity and process withdrawals accurately. During a session, we log device type, browser version, and IP address
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— not to profile you, but to keep the account secure and detect unusual access attempts. Payment transaction records are retained for the period required by applicable financial regulations; the exact duration depends on jurisdiction. We do not sell your personal data to third parties. Aggregated,
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anonymised usage data may be used internally to improve how the lobby loads on mobile. If you contact support, conversation records are stored temporarily to help resolve follow-up queries. Your wallet details — whether bKash, Nagad, or Rocket — are never stored in plain text on
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our servers; only masked references are kept after a transaction clears. Eligibility to hold an account and the data obligations that apply to you depend on your local law and the region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.